privacy policy
Privacy Policy
Effective Date: 2/14/2025
Fellers Tree Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, https://fellerstreeserviceny.com/ (the “Site”), or engage with our services.
1. Information We Collect
When you visit our Site, interact with us online, or use our services, we may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, and any other information you provide when requesting a service or contacting us.
Payment Information: If you make a payment for our services, we may collect billing details. However, all payments are processed securely through third-party payment processors.
Automatically Collected Information: When you visit our Site, we may collect information such as IP address, browser type, device information, and browsing activity using cookies and similar technologies.
Social Media and Advertising Data: If you interact with our Meta (Facebook, Instagram) ads, we may collect data such as ad engagement, demographics, and interests provided by Meta’s advertising tools.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and manage our tree care services.
To respond to inquiries and communicate with customers.
To process payments and send invoices.
To improve our website, marketing, and customer experience.
To comply with legal obligations and enforce our terms.
For targeted advertising and retargeting campaigns on Meta platforms, ensuring our ads are relevant to users.
3. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to improve user experience and analyze site traffic. These technologies help us:
Understand how visitors use our Site.
Measure the effectiveness of our marketing campaigns.
Deliver personalized advertisements on Meta platforms.
You can control cookie settings through your browser or opt out of targeted advertising through the Digital Advertising Alliance
4. Sharing of Information
We do not sell your personal information. However, we may share information with:
Service Providers: Third-party vendors that help us with website hosting, payment processing, marketing, and customer service.
Advertising Partners: Meta and other platforms for ad targeting, analytics, and measurement.
Legal Authorities: If required by law or to protect our legal rights.
5. Your Rights and Choices
You have the right to:
Access & Update Your Information: Contact us to review or update your personal information.
Opt-Out of Marketing: Unsubscribe from our emails or adjust ad preferences through Meta settings.
Request Data Deletion: Ask us to delete your personal information, subject to legal obligations.
For requests, contact us at [Insert Contact Email or Form].
6. Data Security
We implement security measures to protect your information from unauthorized access, but no online transmission is 100% secure. If you have concerns, please contact us.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Fellers Tree Service
585-481-1097
By using our Site or engaging with our services, you agree to the terms of this Privacy Policy.